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Barts and the London NHS Trust

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Useful contact numbers  


The main switchboard number for all hospitals in Barts and The London is tel 020 7377 7000. When you telephone this number a recorded message will ask you which hospital you wish to contact. More information >>

Patient Advice and Liaison Service (PALS)  
For support and advice about our services, contact the Patient Advice and Liaison Service (PALS). Drop into the PALS office in the Main Reception of The Royal London Hospital, Monday to Friday, 9.30am–5.30pm. Alternatively, telephone PALS on tel 020 7943 1335 or e-mail More information >>

Outpatients appointments

If you are not able to keep your appointment or wish to change it to a more convenient time, it is vital to tell us as soon as possible so that your appointment can be given to another patient.
  • Call the Appointments Centre on tel 020 7601 8099 (8am-6pm, Monday to Thursday, 8am-5pm, Friday or 9am-12noon, Saturday), email or write to the Appointments Centre, Ground Floor, Outpatient Department, St Bartholomew's Hospital, West Smithfield, London EC1A 7BE.
  • To cancel a Dental appoitment please call tel 020 7601 8701.

Inpatient stay
For enquiries about your inpatient stay, please call the appropriate number below:
  • The Royal London Admissions Office 020 7377 7136 or 7137.
  • Barts Admissions Office 020 7601 7401 or 7371 or 7372 or 7369 or 8018.
  • The London Chest Admissions Office 020 8983 2415 or 2416.

For those who are unable to communicate by standard telephone, because of hearing or speech difficulties, please call our minicom on tel 020 7943 1350.

The bi-lingual Health Advocacy Service provides information, support and interpretation advice for patients whose first language is not English. Contact the Health Advocacy Co-ordinator on tel 020 7377 7280 or call the appropriate health advocate on the number below:

Bengali (Sylheti), Hindi and Urdu

020 7377 7326

Cantonese and Vietnamese

020 7377 7319


020 7377 7328


020 7377 7355

For other languages contact

020 7377 7280

For more information on this service visit the Advice and support section

Wards at Barts and The London - contact numbers more information >>

NHS Direct tel 0845 4647

NHS Direct offers health information and advice from a specially trained nurse over the phone 24 hours a day. Phone 0845 4647 or visit the website at