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Involving patients  

Be part of your world-renowned local hospitals – join our foundation trust

Barts and The London is now signing up patients, carers and local residents as members of our new NHS foundation trust – a new kind of organisation with stronger links to local communities and greater independence to develop services in line with the needs of local people and patients.

As a foundation trust, we will be accountable via elected representatives to our members, who will be local residents, patients or their carers and hospital staff. Anyone who lives in the City, Tower Hamlets, Newham, Hackney or south Islington can become a member, as can people who have been patients or carers at any of our hospitals – Barts, The Royal London and The London Chest – in the past three years.

As a member of the new foundation trust, you would be supporting your local hospitals and could contribute to their future development. Members will be able to vote in elections or stand as a governor for the members’ council, a new representative body. You will also have access to information about the foundation trust, health and healthcare issues.

For more information or to join our foundation trust, please call 0870 707 1598, email or visit

Involving our patients

As part of our patient and public involvement strategy, we continue to work closely with patients and carers throughout our hospitals, and actively seek their involvement when we need to improve a service or make changes that will affect them.

If you’d like to get more involved with helping us improve services at the hospital, please contact the Patient and Public Involvement Project Manager, based at The Royal London Hospital on tel 020 7377 7000 ext 2590 or email

Patient and Public Involvement Forum

Barts and The London’s pioneering Patient and Public Involvement Forum includes members from a wide range of work and cultural backgrounds, all of whom are users of our services. 

The forum has successfully developed and sustained effective working relationships with our hospitals, working on a range of issues including clinical governance, our Smarten Up campaign and planning for the new hospitals.  They also monitor and review specific services and undertake clinical visits to meet frontline staff and obtain feedback from other patients.  In some cases, such visits lead to further forum involvement on specific patient care protocols and pathways. 

As well as their work within our hospitals, forum members contribute to London-wide and national patient and public involvement initiatives and have worked with local authority Overview and Scrutiny Committees on non-Trust specific issues such as the Congestion Charge and Patientline.

New Young People’s Forum

The Barts and The London Young People’s Forum held its inaugural meeting in September 2005.  The forum was established to give past and present patients aged between 12 and 17 years a chance to let us know what they think of our services to help us make improvements.  Hospital food was identified as a priority, and members expressed an interest in creating a new patient menu.  As a first step, Barts and The London arranged a visit to the food production unit that serves The Royal London, which included a tasting session.

Patient Panel increases public involvement

A new Patient Panel started work during 2005/06, enabling more patients to get involved in healthcare projects and provide a user perspective on service developments.  Devised by the Barts and The London Patient and Public Involvement Forum and their colleagues at Tower Hamlets Primary Care Trust, the panel is designed to increase the number of people available to provide input for specific initiatives.

Get involved

If you are a good listener, like helping people and have time to spare, you might like to consider voluntary work at one of our hospitals. More than 500 volunteers are already working closely with our staff to provide some of the more personal and caring services for patients, visitors and our 8,000 strong workforce. Without their help services like the ward trolley service would cease to exist.

To find out more about volunteering at The Royal London Hospital call tel 020 7377 7792, for Barts Hospital or The London Chest Hospital call tel 020 7601 8339. More information about becoming a volunteer >>