We can offer overnight accommodation for the relatives of patients being admitted to hospital or for patients who attend the hospital for regular treatment. We can also provide facilities for patients who have to travel a long way to attend the hospital for complex investigations or treatment, but who do not need to be readmitted to a ward. Please ask a member of staff if this accommodation would be suitable for you, or your relatives, at any stage of your treatment. The accommodation is in Residents One, which is close to the St James’s Avenue entrance of the hospital. You may contact The London Chest residence manager on tel 020 8983 2422.
There is a ‘quiet room’ in a building behind the main building (next to the Education Centre), for patients and visitors who wish to pray or quietly reflect. The room has ablution facilities. A pin number is required to enter the room. Ward staff can give you the number and direct you to the building.
Chaplains of many faiths are available to speak to all patients, relatives and carers. The chaplaincy team welcomes everyone, whatever your faith or beliefs and whether or not you follow a religion. Information about your religious affiliation will be passed to the chaplaincy. If you do not wish this to happen, please inform a member of staff. If you would like to speak to a chaplain, you can contact them on tel 020 7377 7385 or ask a member of staff to phone them on your behalf. In an emergency, chaplains are available 24 hours a day via the Trust’s switchboard on tel 020 7377 7000. The chaplains have links with many faith communities and will always try to get an appropriate representative when asked to do so. The service is confidential and respectful.
There are payphones in the Outpatients Department and in the main entrance to the hospital.
There is a shop near the hospital’s main gates, which sells toiletries, confectionary, newspapers and magazines. It is usually open Monday to Friday (9am-6pm); Saturday and Sunday (12 noon-5pm).
There is a reception desk in the Outpatients Department waiting area and at the Admissions Office.
There is a post box near the porter’s lodge.
Restaurant and tea bar
You can get a wide range of meals and snacks from the hospital restaurant, situated in the basement of the main building (open Monday to Friday, 7.30am-6pm and weekends 8am-2pm). Light refreshments are available from the tea bar (usually open Monday to Thursday, 9am-4pm) in the Outpatients waiting area.