For patients>>Cancelling your appointment

Cancelling your appointment

Cancelling your appointment

If, for any reason, you are not able to keep your appointment, please tell us as soon as possible so that your appointment can be given to another patient.

Please call

  • Central Appointments Office on tel 020 7601 8099 (Monday - Friday 8am-6pm, Saturday 9am-12noon) or e-mail
  • Dental Appointments Office on tel 020 7601 8701

If you have not called to cancel your appointment and do not attend, please note that you will not automatically be issued with another appointment.

For those who are unable to communicate by standard telephone because of hearing or speech difficulties, please call our minicom on 020 7943 1350.

Cancellations by us

While we endeavour to make sure appointments are not cancelled, we regret that due to medical emergencies and unforeseen circumstances this may sometimes occur. If this is the case, we will arrange a new appointment for you as soon as possible. We apologise for any inconvenience caused.