Frequently asked questions
Refer to us if your patient, and/or their family/carer, needs:
If you are unsure if your patient should be referred to the Social Work team please contact us on the appropriate number below:
To refer a patient to the hospital Social Workers please complete one/both of the referral forms below and return by fax to 020 7601 7620 for Barts and 020 7377 7005 for The Royal London and The London Chest.
Please ensure the forms are completed fully, so we can ensure the referrals are dealt with as quickly as possible.
Care for people at home after they leave hospital is supplied and paid for by the local health and/or social care authority in the area where they live. Many of the patients at Barts come from all over North-East London, Essex and indeed from all over the country. The hospital Social Work Team assess, plan and negotiate with these authorities on behalf of patients, which means working with a lot of different systems and priorities.
For us to do this well and thoroughly, so that the patient and family feel supported and to ensure their care at home works well, it takes time, but it’s time well spent as it can avoid patients being readmitted unnecessarily.
When does discharge planning work best?